Refund policy

Returns

All custom orders are final sale. All custom orders come with a warranty (details included at the time of order) and we offer full repair services on all products we craft.

All “as-is” items are final sale.

All food products, flowers, seeds, etc. are final sale.

All in-stock items have a refund and return policy that lasts for seven days after delivery. If seven days have passed since delivery, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (if applicable).

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund. A restocking fee might be applied to damaged items.

If you are approved, then your refund will be processed, and the original form of payment will be credited.

Shipping Returns

If your return needs to be shipped back, arrangements will be made when you submit your return request.